Terms & Conditions

Academic Session 2026–27 | Version 2.4 | Approved October 2026

1. Admission & Mandatory Documentation

Incomplete application forms will be rejected without prior notice. At the time of admission, each enrolled student must submit:

  • Four recent passport-size photographs.
  • Self-attested photocopy of Aadhaar Card.
  • Photocopy of Class X or Class XII marksheet (as applicable for the enrolled course).

By enrolling, the student and guardian authorize GOAL Institute to feature the student's photograph, name, exam rank, and academic testimonial in institutional achievements, brochures, and promotional media.

2. Attendance & Academic Discipline

A student enrolled with GOAL Institute is required to maintain strict regularity in classroom attendance, tests, and study sessions. A minimum of 80% attendance is expected across all scheduled lectures.

If a student remains absent for more than 15 consecutive days without verified prior written intimation, the student shall be deemed suspended from the institute. No separate notice will be issued. Re-admission will be at the sole discretion of the management.

Any absence due to illness must be substantiated with valid medical certification submitted within 3 days of resuming classes.

3. Online Student Portal & Account Security

Students and guardians are provided credentials to access online test modules, attendance tracking, and study materials. You are responsible for maintaining the strict confidentiality of your account login credentials and for all activities that occur under your account.

Sharing login details with third parties is strictly prohibited. You agree to notify the institute administration immediately in the event of any unauthorized access or security breach.

4. Communication & Contact Details

Any change of postal address, contact mobile number, or email address must be formally communicated in writing to the centre administration within 7 days of the change. All such applications must be duly signed by the registered parent or guardian.

5. Classroom Conduct & Electronic Devices

Students are strictly prohibited from using mobile phones, tablets, smartwatches, earphones, or any audio-visual recording devices inside classroom and lecture hall premises. If carried, such devices must remain completely switched off.

GOAL Institute reserves the right to confiscate devices used in violation of this rule for the duration of the academic term.

6. Loss of Personal Belongings

The management, faculty, and staff of GOAL Institute are not responsible for any loss, theft, or damage to personal belongings, study kits, mobile devices, cash, or vehicles parked within or outside the institute premises.

7. Acceptable Use of Digital Services

Users agree not to use the website, mobile applications, or digital study resources for any unlawful purpose or in any manner that could disable, damage, overburden, or impair the institute's infrastructure. Unauthorized copying, downloading, screen recording, or redistribution of proprietary study material and video lectures constitutes copyright infringement and will attract legal prosecution.

8. Institutional Rights & Programme Alterations

The management of GOAL Institute reserves the absolute right to alter class timings, faculty allocation, batch configuration, test schedules, and venue of classes when necessitated by academic optimization, administrative requirements, or government advisories.

The management reserves the right to debar or expel any student whose conduct, indiscipline, or behaviour is deemed detrimental to the academic environment. In such cases of disciplinary expulsion, no fees or balance will be refunded.

9. Fee Payments & Refund Undertaking

Course fees must be deposited as per the approved instalment schedule. Default in payment of instalments may result in withholding of study materials, portal access, and examination hall tickets. All fee refund requests are strictly regulated by the official Fee Refund Policy.

10. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of or in connection with student admissions, courses, or services shall be subject to the exclusive jurisdiction of the competent courts in Patna, Bihar.

11. Contact & Grievance Redressal

For administrative inquiries, policy clarifications, or academic concerns, please contact:

GOAL Educational Services Pvt. Ltd.

Central Corporate Office: B-58, Buddha Colony, Near B.D. Public School, Patna, Bihar – 800001

Telephone: 0612-3508700 | Mobile: +91-9334594165

Official Email: info@goalinstitute.org / goalpatna@gmail.com

Helpline Hours: Monday to Saturday, 9:00 AM – 7:00 PM IST